Refund policy

Vehicle Returns

All rental vehicles must be returned at the date, time, and location specified in the rental agreement. The vehicle must be returned in the same general condition in which it was provided, subject to normal wear and tear.

The renter is responsible for the vehicle until it has been officially returned and inspected by Pluss 55 Autos.

Late returns may result in additional rental charges and fees as specified in the rental agreement.

Reservation & Cancellation

A vehicle hold fee may be required to reserve a vehicle. The applicable hold fee and its terms will be disclosed to the customer before the reservation is confirmed.

If a customer cancels a reservation, the applicable reservation and cancellation terms provided at the time of booking will apply.

Refunds

Rental payments, reservation fees, and other charges are subject to the terms of the applicable rental agreement.

Refunds are not guaranteed solely because a renter chooses to return a vehicle early.

Any approved refund will be processed according to the applicable rental agreement and payment provider processing times.

Vehicle Issues

If a mechanical or operational issue occurs during a rental, the renter must contact Pluss 55 Autos as soon as possible. Customers should not authorize major repairs without prior approval from Pluss 55 Autos, except where immediate action is reasonably necessary for safety.